Terms and Conditions and Policies

Terms & Conditions, Privacy, e-Commerce

The Design and Technology Association

Registered Office :
11 Manor Road,



OX16 3TB
Tel : 01789 470007
e-mail : info@designtechnology.org.uk

Status of the D&T Association

The Design and Technology Association is an independent Registered Charity and a Company Limited by Guarantee; its work is governed by a formal Memorandum and Articles of Association approved by the Board of Trustees. The governing body of the D&T Association is the elected Council of Management which determines the policies of the Association and regulates its finances.

Registered Charity No. 1062270
Company Registration No. 3089012
VAT Registration No. 765 1692 06

Privacy Policy

Privacy statement - The D&T Association will not collect any information from you except that required for processing your enquires or orders. Read the Privacy Policy for more information.

Copyright and Liability

Copyright notice and permissions - Other than as permitted by the Copyright, Designs and Patents Act 1988, no part of these materials may be copied without the prior written permission of the D&T Association or the copyright holder concerned. You may download the content only for your own personal, non-commercial educational purposes, provided that the source is acknowledged.

Liability for Content - The information on this site is provided on an "as is" basis and the D&T Association cannot guarantee its accuracy. The D&T Association shall have no responsibility or liability with respect to any loss or damage arising from the information or the use of information contained on these pages or information on pages linked to this site.

The D&T Association provides links from its site to the sites of other organisations or institutions for informational purposes only. The links in no way imply any endorsement of these sites or views portrayed on these sites.

Online Shop/e-commerce

Order Methods

Orders for publications, places at events or membership may be submitted:  

Prices & payment

All prices and payments are in UK pounds sterling (£).  VAT, where applicable, will be indicated.

Payment terms

Individuals - purchasing resources, publications, delegate places on events and membership must pay in full with a purchase order (online or by post), by credit* or debit card, PayPal, cheque, bacs. If no purchase order is provided at the time of order, payment is required in full, prior to despatch. Payment is also available by annual or monthly direct debit for membership

Institutions/Commercial enterprises - purchasing publications, places at events, or membership (on behalf of an individual or corporate) may do so with immediate payment online by credit or debit card* or PayPal OR online, with a Purchase Order (which must be quoted in the order process) OR by post.  Invoices issued to institutions/ commercial enterprises will be for payment strictly within 30 days of the date of invoice. If no purchase order number is provided at purchase then the product must be paid for prior to the product being despatched.

Payment for Downloadable Shop Products

You will only receive downloadable products at the time of purchase, once you have paid in full with your debit or credit card. If you decide to pay by invoice, we will not be able to email your downloadable product, until we have received payment into our bank account.

Payment for E-Learning courses

E-learning courses are for an individual member or non-member of the Association. By booking your place on an E-Learning course you are committing to purchase by either credit or debit card, BACS, or cheque. You will only receive the link to your online course once we have received payment and the course will be accessible for 6 months. A 3-month extension is available upon request with a small additional fee.  

Online Payment Security

All online transactions use a secure server for your protection, using industry-standard SSL encryption. We do not store any Credit or Debit Card details. Transactions may be made through SagePay, PayPal, debit or credit card

Bulk orders

Quantities in excess of 20 of a single item may benefit from volume discounts - telephone 01789 470007 or email publications@designtechnology.org.uk  for a quotation.

Postage & Packing**  

UK postage - Free to UK address

Overseas postage- digital, downloadable items can be purchased online by overseas customers. For items requiring postage, please call us on 01789 470007 during office hours (9.00 am - 5.00 pm)  to organise appropriate payment and process orders. Overseas customers placing orders via our website will be contacted by email to be informed of the appropriate postal charge.


Orders will normally be despatched within 6 working days (subject to stock availability)

Orders are shipped to the delivery address stated on the order using Second Class UK mail or by courier (requiring a signature on delivery) for larger or heavier items.

Any damage or shortages must be notified in writing within 14 days of receipt of product.

Returns policy

If you are not satisfied with any items from our Resource Shop, they may be returned for a full credit within 28 days of receipt, providing they are in a re-saleable condition. Downloadable resources are non-refundable.

Returns must be authorised by the Design and Technology Association (e-mail publications@designtechnology.org.uk for return authorisation) and accompanied by a copy of the invoice.  Delivery from the Resource Shop, when charged, will not be refunded for returned goods unless they are faulty.   Return carriage cost is the responsibility of the purchaser.

More information

For queries about stock availability or outstanding orders, call 01789 473901 or email publications@designtechnology.org.uk

*excluding American Express
** Subject to change

Refunds of downloadable products

Once a downloadable product has been purchased and delivered to a customer we cannot refund due to the shareable nature of the product. Downloadable products purchased from our website must not be shared with other teachers in other schools. They must not be shared via email, or social media

Training Events/Conferences/ Teacher CPD/ bespoke booked training sessions (inc booked INSET days or Consultancy)

Delegate substitutions are welcome at any time prior to the training session. The school or booker must ensure the D&T Association is aware of the changes. In the case of a non-member replacing a member delegate, the D&T Association will invoice for the balance of the delegate rate. Based on the venue requirements, in some instances, the delegates attending a training session may be asked for proof of identity/DBS certification.

If you are a teacher or a trainee teacher and plan to attend our events, please seek permission from your line manager before booking and ensure you are aware of the terms and conditions outlined below.

  • Written cancellations made more than two months before the conference/ training event date will be entitled to a 100% refund.
  • Written cancellations made more than four weeks before the training event conference date will be entitled to a 50% refund.
  • Written cancellations made more than two weeks before the training event/conference date will be entitled to a 25% refund.
  • Cancellations made less than two weeks before the training event conference date cannot be refunded.

All cancellations must be made in writing.

The Design and Technology Association reserves the right to alter or cancel the programme and/or venue/ course without notice due to unforeseen circumstances. We also reserve the right at our absolute discretion and without further liability to cancel the programme in which instance course fees will be refunded. The D&T Association are not responsible for any travel or accommodation booked by a delegate. It is advisable to ensure a course is running prior to booking accommodation.

If a delegate has booked and paid for a course, but decides, (within the cancellation policy period), to move to a different course, this must be within the current term originally booked or the term following the original booking date.

If you book to attend a CPD session/conference/event at the member rate you must still be a member at the time the course is delivered or you will be invoiced for the outstanding amount.

Courses can be cancelled at short notice if they do not recruit to a viable level. We advise you not to book travel until you are sure the course is running. Do contact us to check prior, especially if you are booking train or flights and accommodation as the Association cannot take responsibility for these expenses.

Host schools

If you cannot find a training course near you, then you may wish to act as a host school. If so, and the course achieves a minimum number of 8 delegates, we will train one member of staff for free. This is instead of paying a venue fee at your school. The course will only run if the course has a minimum of 8 paying delegates and the costs of running the course are covered.


Quotes will vary based on member or non-member. Depending on the content required we may add an extra development fee. If the training is taking place on-site (in-school) travel expenses will be added to the quote for the INSET/Consultancy work.

Health and Safety courses including Food Safety have a different set of requirements and need certification. They will have a different pricing structure to curriculum INSET training days.

The Design and Technology Association reserves the right to, charge the full amount once a quote has been agreed upon. This is due to the time we will have spent designing, developing and organising your INSET/Consultancy and the loss of earnings our trainers incur due to cancellations. All cancellations must be made in writing.

The content of a bespoke training/consultancy session must be finalised at least 2 weeks prior to the date of the training/consultancy taking place. 

Online Face-to-Face Training Events

By booking your place on an online, face-to-face course you are committing to purchase by either credit or debit card, BACS or cheque. You will only receive the link to this online, live zoom course once we have received payment. The link you receive is to be used by one person only. One course, one fee, one person. If multiple people from your school attend using the same link, either on a separate computer or sitting beside each other in one room, you will incur additional delegate charges. 

Please notify the Association/course presenter if you are unable to attend as this may enable someone else to attend in your place.

The Association/course presenters reserve the right to charge a cancellation fee for non-attendance, or if there is a cancellation less than ten working days before the start of the course. The fee will be varying according to the resources provided on the course but can be confirmed when booking a course.

If a delegate has booked and paid for a course, but decides, (within the cancellation policy period), to move to a different course, this must be within the current term originally booked or the term following the original booking date


Membership rates, benefits and options

We reserve the right to change rates, benefits and options at any time. Membership offers must be paid for within 14 days of joining. If you book to attend a CPD session/conference/event at the member rate you must still be a member at the time the course is delivered or you will be invoiced for the outstanding amount.

If you join and subsequently go on to cancel your membership, but have already downloaded some of our resources, you will be sent an invoice for the non-member price of the physical or downloadable classroom resources. If you join as a member, you have 14 days to pay for your membership. If you download resources within this period but end up not paying for a membership and it cancels, then we will invoice you or your school the non-member rate for the resources

Self-Review Framework

The Self-Review Framework is a membership benefit, free to Primary School and Secondary Departmental members. If you have individual membership you can convert it to Primary School or Secondary Departmental membership or pay a fee to enable you to use this resource.

Inspired by Industry

The resources created for Inspired by Industry by the D&T Association and the collaborating businesses are to be used for education purposes only. They are to be used by teachers for planning purposes and with students in the classroom. All intellectual property rights for the products and services are owned by the business and must not be copied for commercial use. 

Videoing and Photography

Photographs and video images are supplied and recorded as part of resource development and to accompany written articles. This is largely done by teachers and students themselves, but also by Association staff and their agents, both within teaching environments and at events.

Images may be used for practical guidance, examples of work in schools, colleges, and other institutions and promotion of the subject and processes. Typically, images are used in magazine articles, teaching and learning resources, the Association’s website, and promotional materials.

Where images feature identifiable individuals, we obtain consent through the use of signed consent forms and through written and verbal permission by schools and teachers, and this information is recorded in a log which includes the individuals’ permission and the reason for the image’s use.

D&T Association Policies